Privacy Policy UNESCO World Heritage sites in Germany
1. Introduction
Mobile-Etage GmbH („Mobile-Etage“, „We“, „Us“ or „Our“) values Your privacy. This Privacy Policy explains how We collect, use, and disclose information when You use Our Mixed Reality application „UNESCO World Heritage sites in Germany“ („Application“). By using Our Application, You agree to the collection and use of information in accordance with this Privacy Policy.
2. Definitions
- Application: The software program „UNESCO World Heritage sites in Germany“ developed by Mobile-Etage GmbH, available for Meta Quest devices.
- Company: Mobile-Etage GmbH, responsible for the Application.
- Device: Any virtual reality headset compatible with the Application.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Usage Data: Automatically collected data generated by the use of the Application.
- Meta Account: The user account required to download and access the Application via the Meta Quest Store.
- Unity Netcode: The networking solution used to enable multiplayer functionality.
3. Data We Collect
We do not collect or store any personally identifiable information. However, the Application may process the following data:
a) Usage Data
- Multiplayer session codes generated for room-based connections (handled via Unity Netcode).
- IP addresses for establishing multiplayer connections (Unity Netcode may process these for session management).
- Aggregated statistics on Application usage, performance, and crashes via Meta Developer Hub.
b) Sensor and Tracking Data
To enable the Mixed Reality experience and multiplayer functionality, the Application accesses the following data in real-time:
- Microphone: Voice chat transmission in multiplayer mode. No storage of voice data.
- Hand tracking and controller input: To enable interactions in the Application.
- Spatial tracking: Used for Mixed Reality rendering but not stored or transmitted.
c) Meta Account Data
- The Application retrieves Your Meta Account name to display it in multiplayer mode. This data is not stored or processed by Us.
d) Web Browsing Data
The Application includes a WebView component that allows access to external websites such as YouTube, Facebook, Instagram, TikTok, Pinterest, and www.germany.travel. We do not track or store Your browsing activity, but these external sites may collect data according to their own privacy policies.
4. Data Sharing and Third Parties
We do not sell or share Your Personal Data. However, the following third parties may process data as part of the Application’s functionality:
- Unity Netcode (for multiplayer connectivity and IP address processing).
- Meta Developer Hub (for anonymized analytics, crash reports, and download statistics).
- External Websites (if accessed via the WebView component).
- Deutsche Zentrale für Tourismus e. V. (DZT): May receive anonymized statistics regarding Application downloads and usage trends.
All data shared with third parties is anonymized, and no personally identifiable information is transferred.
5. Important Note to Parents or Guardians
We encourage parents or guardians to take an active interest in their children’s use of VR platforms. Their involvement is essential to help ensure a safe and rewarding experience for their children.
6. Security
We value your trust in providing us your personal information and strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
7. Children’s Privacy
These services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us so we can take necessary actions.
8. External Links
The Application may contain links to external websites. We are not responsible for their privacy practices. Please review their respective privacy policies.
9. User Rights
As the Application does not store personally identifiable data, there are no data deletion requests necessary. However, You can manage Your Meta Account settings through Meta’s platform.
10. Request to Delete Your Personal Data
You have the right to ask us to delete or remove any or all of your Personal Data. To request deletion of your Personal Data, please contact us at hallo@mobile-etage.de.
11. Changes to This Privacy Policy
We keep our Privacy Policy under regular review and may update or modify it at any time. We will notify you of any changes by posting the modified Privacy Policy on the Service. By continuing to use the Service, you will be bound by the modified Privacy Policy. You are encouraged to check the terms of our Privacy Policy whenever you access the Service.
12. How to Contact Us
For any privacy-related inquiries, You can contact Us at:
Mobile-Etage GmbH
Natruper Str. 14
49076 Osnabrück
Germany
E-Mail: hallo@mobile-etage.de